Sparta Digital Voice, also known as Voice over Internet Protocol (VoIP), is a phone service that utilizes your broadband connection to make and receive calls instead of traditional copper telephone lines.

If you have Digital Voice, you will plug your phone cable into your WiFi Hub instead of directly into the wall. Additionally, all full-fibre broadband plans from Sparta include Digital Voice Home Phone. If you have another type of broadband plan with Sparta and it includes Digital Voice, a VoIP adapter will be provided with the router.

Sparta Digital Voice differs from traditional landlines in several ways. Firstly, phone extension sockets will cease to function with Digital Voice. Additionally, in the event of a power outage, Sparta Digital Voice will not work as it relies on the WiFi Hub for connectivity.

If you have extra telephone extension sockets, such as those used by burglar alarms or health alarms, it's essential to check their compatibility with Digital Voice. Contact Sparta to verify compatibility and explore potential solutions.

If you have multiple handsets, you will need to plug all phones into the back of your router or use a cordless phone compatible with Digital Voice.

Sparta Digital Voice relies on the WiFi Hub for connectivity, so in the event of a power cut, the service will be unavailable until power is restored.